Frequently Asked Question
Frequently Asked Question
We believe in price transparency. We don’t like guessing how much things cost, and you probably don’t either. All of our treatments and product pricing are listed on our website. No hidden fees.
We are a PROUD MILITARY FAMILY - Melanie is US Navy Veteran, and her son is on Active Duty in the US Army. We will always offer Active duty, Reservists, Retirees, Veterans, & their spouses a 10% military discount. MUST HAVE APPROPRIATE MILITARY ID & CAN NOT BE COMBINED WITH OTHER PROMOS OR DISCOUNTS. Watch for monthly promos & vendor discounts. Treatment plans, package pricing, and monthly membership plans are in the works. Financing options are coming soon.
Let’s be honest, does getting stuck with needles ever feel great? Most people don’t think so.
- “Tox” injections are delivered using a very thin gauge needle smaller than a “butterfly needle”. Most patients say it feels like a small pinch or a sting and that the discomfort subsides quickly.
- Dermal Fillers, PDO threads, and Micro-Channeling are more invasive than “Tox” injections, therefore we apply a very strong topical anesthetic to help make you more comfortable during your treatment. Most of our filler products are also mixed with lidocaine which aids in “numbing” with your injections.
- IVs – we use “butterfly” sized 22ga IV catheters. You should experience minimal discomfort when the IV is inserted. You may feel chilly while fluids are infusing so we offer cozy blankets if needed.
After your consultation and we develop a treatment plan together you can expect approximately:
- TOX 30-45 min for first Treatment, 15-20 min for touch-ups
- Dermal Fillers, site dependent, 45-60min
- PDO Threads: 60Min +
- Hair restoration & Facial Micro-Channeling: 30-60min
- IV Hydrotherapy: Infusion time varies based on volume, and type of additives. A basic 500ml of plain Normal Saline: 30min infusion time after IV catheter is placed.
Regardless of the service you choose, we never want you to feel rushed. We will do our best to make you feel at ease, and take our time to achieve the best results*
- Tox: On average you will start to see results in 3-14 days, and last approx. 10-12 weeks. IT TAKES A FULL 14 DAYS TO SEE THE FULL EFFECT, we will NOT retreat before 2 weeks after your treatment.
- Dermal Fillers: Immediate results, lasts approx.10-18 months. Please plan for at least 2 weeks for the swelling to subside before scheduling any touch-up appointments.
The treatments we offer are considered safe when administered appropriately. We only use FDA-approved medications and follow published treatment guidelines. As with all medical treatments, procedures, and prescriptions, there are RISKS. We will discuss these risks in detail before your treatment and they are covered on your informed consent.
We follow FDA and Manufacturer guidelines and make treatment decisions based on patient consultations, medical history, medications, allergies, and tissue appropriateness.
- “Tox” – 18y and older
- Dermal Fillers & Threads: Varies by Manufacturer typically 22y and older
- Micro channeling: 18y and older
- IV Therapy: 18y and older. Under 18 on a case-by-case basis only.
- Certain Blood disorders, allergies, & medications can put you at risk or are contraindications for treatment.
Beyond all else, your safety is our #1 priority. It is imperative that you are 100% honest with your medical history to help us keep you safe.
Our objective is to deliver high-quality care on schedule. We have put in place a very STRICT appointment/cancellation procedure in order to continually offer the highest standard of care for all of our clients.
Due to the high demand for appointments, your prompt cancellation will allow another individual to receive timely care. With the help of this policy, we can make better use of the appointments we have for our customers. If you have any questions before signing/scheduling your appointment: please call or text us 717-882-7357.
At the time of booking your appointment you will be asked to pay a specific deposit (clearly outlined upon booking). This deposit that will be credited towards your treatment/s at the scheduled appointment.
IF YOU RESCHEDULE WITH MORE THAN 24 HOURS NOTICE: Your deposit will be shifted to the future appointment.
IF YOU CANCEL WITH MORE THAN 24 HOURS NOTICE, WITHOUT INTENT TO RESCHEDULE: Your deposit will be reimbursed to the card on file, upon request.
IF YOU CANCEL WITH LESS THAN 24 HOURS NOTICE or NO SHOW: You forfeit your deposit.
IF YOU RESCHEDULE WITH LESS THAN 24 HOURS NOTICE: Your deposit will be applied to the future appointment ONE time. Rescheduling the rescheduled appointment will result in forfeiture of your deposit.
If you are more than 15 minutes late for your appointment (without notification), this is considered a NO-SHOW.
By scheduling an appointment you acknowledge that you are paying a deposit for the appointment time slot and if you do not reschedule or cancel in accordance with the above policy, you will forfeit your deposit , cannot fraudulently dispute authorized credit card charges.
Thank you for choosing Solus Per Aqua aesthetics for your aesthetic needs. Please review our No Refund Policy outlined below:
- Services: All services rendered by Solus Per Aqua aesthetics, including but not limited to cosmetic treatments, laser procedures, skincare consultations, and beauty enhancements, are non-refundable once completed. We strive to provide exceptional service and results, but individual outcomes may vary.
- Products: Any products purchased from Solus Per Aqua aesthetics, such as skincare items, beauty tools, or cosmetic products, are non-refundable. We carefully source and offer high-quality products, but preferences and results may differ among individuals.
- Deposits: For certain procedures or services, Solus Per Aqua aesthetics may require a non-refundable deposit to secure your appointment. In the event of cancellation or rescheduling, this deposit cannot be refunded.
- Change of Mind: We understand that personal circumstances can change, but due to the nature of our services and products, we do not offer refunds or exchanges for a change of mind. Please ensure you are committed to the treatment or purchase before proceeding.
- Exceptions: In rare cases where there are extenuating circumstances, Solus Per Aqua aesthetics reserves the right to consider refunds or credits at its discretion. Such situations will be evaluated on a case-by-case basis.
- Client Responsibility: It is the responsibility of the client to communicate their desired outcomes, expectations, and any relevant medical information accurately and honestly. Solus Per Aqua aesthetics will make every effort to achieve the desired results, but cannot guarantee specific outcomes.
By engaging our services or purchasing our products, you acknowledge that you have read, understood, and agree to abide by our No Refund Policy. If you have any questions or concerns, please feel free to contact our customer service team before proceeding.
Please note that this No Refund Policy does not affect your statutory rights as a consumer.
Thank you for choosing Solus Per Aqua aesthetics. We look forward to providing you with exceptional aesthetic experiences.
CANCELLATION POLICY
What if I need to re-schedule or cancel my appointment ?
IF YOU RESCHEDULE WITH MORE THAN 24 HOURS NOTICE :
IF YOU CANCEL WITH MORE THAN 24 HOURS NOTICE, WITHOUT INTENT TO RESCHEDULE :
IF YOU CANCEL WITH LESS THAN 24 HOURS NOTICE or NO SHOW :
IF YOU RESCHEDULE WITH LESS THAN 24 HOURS NOTICE :
If you are more than 15 minutes late for your appointment (without notification), this is considered a NO-SHOW.
No Refund Policy
Thank you for choosing Solus Per Aqua aesthetics for your aesthetic needs. Please review our No Refund Policy outlined below:
Services :
All services rendered by Solus Per Aqua aesthetics, including but not limited to cosmetic treatments, laser procedures, skincare consultations, and beauty enhancements, are non-refundable once completed. We strive to provide exceptional service and results, but individual outcomes may vary.
Products :
Any products purchased from Solus Per Aqua aesthetics, such as skincare items, beauty tools, or cosmetic products, are non-refundable. We carefully source and offer high-quality products, but preferences and results may differ among individuals.
Deposits :
For certain procedures or services, Solus Per Aqua aesthetics may require a non-refundable deposit to secure your appointment. In the event of cancellation or rescheduling, this deposit cannot be refunded.
Change of Mind :
We understand that personal circumstances can change, but due to the nature of our services and products, we do not offer refunds or exchanges for a change of mind. Please ensure you are committed to the treatment or purchase before proceeding.
Exceptions :
In rare cases where there are extenuating circumstances, Solus Per Aqua aesthetics reserves the right to consider refunds or credits at its discretion. Such situations will be evaluated on a case-by-case basis.
Client Responsibility :
It is the responsibility of the client to communicate their desired outcomes, expectations, and any relevant medical information accurately and honestly. Solus Per Aqua aesthetics will make every effort to achieve the desired results, but cannot guarantee specific outcomes.
By engaging our services or purchasing our products, you acknowledge that you have read, understood, and agree to abide by our No Refund Policy. If you have any questions or concerns, please feel free to contact our customer service team before proceeding.
